FAQ

The completion time depends on the complexity of the order. For simple garments, it usually takes 1-3 business days. For more complex orders, we will provide a clear time estimate before starting.

Yes, we accept special orders for various events such as weddings, parties, and other formal occasions. We will work with you to ensure the clothing meets your preferences and our quality standards.

You can contact us by phone, WhatsApp, or by visiting our location in Cilacap. We also accept orders via email for initial consultation.

There are no additional fees for basic measurements and design. Additional fees are only applied if you request a highly specific design or use premium materials not available in our stock.

If there is an issue with the sewing result, we will repair or replace the product at no additional cost. Please contact us within 7 days of receiving the item to initiate the return or warranty process.

Yes, we provide delivery services outside Cilacap city through shipping services. Shipping costs will be calculated based on the destination location and item weight.